Terms & Conditions
These Terms of Service ("Terms") govern access to and use of Insight CRM and related WhatsApp business communication services provided by Insight AgroTech ("we", "our", "us"). By using the service, you agree to these Terms.
Business details
Legal entity name: Insight AgroTech
Service provider: Insight AgroTech
Registered address: Block G07, Pream Prakash Plaza, Near main railway station,
Wardha - 442001, Maharashtra, India
1. Eligibility and account responsibility
- You must have authority to use the service on behalf of your business.
- You are responsible for account credentials and all activity under your account.
- You must provide accurate information and keep it up to date.
2. Permitted use
- Use the service only for lawful business communication and CRM operations.
- Do not misuse, reverse engineer, disrupt, or attempt unauthorized access.
- Do not use the service for spam, fraud, harassment, or prohibited content.
3. WhatsApp and third-party platform rules
Use of WhatsApp messaging features must comply with Meta and WhatsApp platform policies, including message template and customer consent requirements.
4. Customer data and privacy
You are responsible for lawful collection and use of customer data in your workflows. Our processing practices are described in our Privacy Policy.
5. Service availability and changes
We may update, improve, or modify features from time to time. While we aim for high availability, uninterrupted or error-free operation cannot be guaranteed.
6. Fees and billing
Some features may require paid plans or third-party usage fees, including platform messaging charges. You are responsible for charges associated with your usage.
7. Intellectual property
The service, software, and related materials are owned by Insight AgroTech or its licensors. These Terms grant a limited, non-exclusive, revocable right to use the service.
8. Suspension and termination
We may suspend or terminate access for policy violations, legal requirements, non-payment, or security risks.
9. Disclaimers and limitation of liability
The service is provided on an "as is" and "as available" basis to the extent permitted by law. We are not liable for indirect, incidental, special, or consequential damages.
10. Indemnity
You agree to indemnify and hold harmless Insight AgroTech from claims arising from your use of the service, your content, or your violation of these Terms.
11. Governing law
These Terms are governed by applicable local laws of the operating jurisdiction, unless otherwise required by law.
12. Changes to these Terms
We may revise these Terms periodically. Continued use after updates means you accept the revised Terms.
13. Legal contact
For legal notices, compliance queries, or service-related questions, contact Insight AgroTech at support@insightagrotech.com.